![]() ![]() NATIONAL GRID GAS MA SERVICE MAP GENERATORIf you use a generator to supply power during an outage, be sure to operate it outdoors.Check on elderly family members, neighbors and others who may need assistance during an outage period.To register as a life support customer, call the company’s Customer Service Center at 1-80. People who depend on electric-powered life support equipment, such as a respirator, should let National Grid know.Power problems can sometimes interrupt public water supply systems or disable well pumps, so it’s an especially good idea to keep a supply of bottled drinking water handy, as well as some canned food.If you see one, report it immediately to National Grid or your local emergency response organization. Never touch downed power lines, and always assume that any fallen lines are live electric wires.Customers can review their contact information at by clicking on “sign in/register.” This helps us communicate important updates regarding storms or outages. Customers are also encouraged to ensure National Grid has their current email address and phone number on file.O SUM followed by your town, county, or state to get a summary of outages in your area To stay connected during storms and outages, text to 64743 using any of the below commands.Track outages and estimated restoration times at.Like us on Facebook and follow us on Twitter and Instagram we post all the latest storm and restoration updates.Use your mobile device to track outage information and storm-related safety tips through National Grid’s mobile site accessible at.The restoration effort is expected to last for multiple days, with the majority of customers restored by Saturday morning. “Today we continue our focus on restoring our remaining impacted customers as safely and quickly as possible, while also working to provide more refined estimated times for restoration.”ĭamage from the storm, which brought wind gusts over 80 mph across the region is widespread, with the hardest hit areas ranging along Eastern Massachusetts and throughout Rhode Island. “I’m proud of our crews who have continued to work safely in very challenging conditions to restore power so many of customers, but we’re very mindful that our job is not done until every customer is restored,” said Michael McCallan, Vice President of New England Electric Operations in a statement. This also includes 689 external line crews and 365 external forestry crews. This includes overhead line, forestry, contractors, underground, damage assessment, wires down, transmission, and substation workers. There are now 3,691 field-based personnel as part of our emergency response operations across New England. National Grid says that it secured additional external crews who joined its restoration effort yesterday. LIVE BLOG | Rhode Island Power Outage Map As of 9 am, 160,113 (146,429 in MA 13,684 in RI) customers remained without power. ![]() New Service, Gas pipe Installations & Natural Gas Conversions For customers requesting a new gas pipe installation outside their home, business, multi-dwelling and Natural gas conversions.ĭig Safe Note: This is not a National Grid phone number.National Grid has restored nearly 300,000 customers (including over 100,000 overnight) throughout New England as of Thursday morning, following a powerful Nor’easter that began Tuesday night and lingered in the region throughout most of Wednesday. Hearing/speech impaired customers may call 711 and provide the support number above.ġ-80 Monday - Friday, 7:00am - 9:00pm Saturday, 7:00am - 5:00pmĬredit/Debit Card Payments via Western Union Fees ApplyĬlaims To report damage to a customer’s property. Keep in mind that while our phone system will ask you to answer questions verbally, you may also enter in account numbers, credit card numbers, and other digits using your phone key pad. For the fastest service, please call from the primary phone number on file in your account settings.Īlso, have your account number on hand before calling, especially if you have more than one service address. ![]()
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